Troubleshooting connection to AD LDS

Summary: This article contains instructions on how to test connection to AD LDS.

Applies to: Cayosoft Administrator 9.x or later

ID: KB20221205-1

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Resolution 

1. Check if Active Directory Web Service is started.

How to check:

1. Run PowerShell as Administrator.
2. Run this script: Test-NetConnection -ComputerName <FQDN> -Port 9389

Active Directory Web Service is not started if TcpTestSucceeded : True.

 

2. Check if  AD LDS service is started.

How to check:

1. Run PowerShell as Administrator.
2. Run this script: Test-NetConnection -ComputerName <FQDN> -Port 389

AD LDS Service is not started if TcpTestSucceeded : True.

 

3. Check if AD LDS is reachable.  

How to check:

1. Run PowerShell as Administrator
2. Run this script: Get-ADUser -server '<FQDN>:<port nuber>' -Filter * -SearchBase '<partition DN>'

 

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Required ports – Cayosoft Help Center