Changing the Cayosoft Web Admin Session Time-out

Summary: Sometimes customers may want to change the default IIS time-out to a longer or shorter value depending on how the Web Portal is used. The following steps describe methods for Changing the Cayosoft Web Admin Session Time-out depending on the selected authentication.

Applies to: Cayosoft Administrator 9.1.0 or later

ID: KB20180306-1

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How to Change the Cayosoft Web Admin Session Time-out when forms-based authentication is used 

1. Open IIS Manager (press the Windows+R keys to open the Run dialog, type inetmgr, press Enter)
2. Navigate to Server > Application Pool and click CayosoftWebAdmin
3. Click Advanced Settings
   
4. Change Process Model > Idle Time-out (minutes) setting to the desired time. The default value is 60 minutes.
5. Click OK
6. Navigate to Server > Sites > Default Web Site > CayosoftWebAdmin
7. Right-click Session State and click Open Feature
8. Scroll down to the Cookie Settings section 
9. Change the Time-out (in minutes) to the desired timeout. The default value is 60 minutes.
   Note: since v6.1.0 Cayosoft Web Config Tool automatically updates the timeout in Session State to the value from Idle Time-out (minutes) setting.
10. In the navigation tree click the server name
11. On the Action menu click Restart
12. Close IIS manager

If Keep me signed in option on Cayosoft Administrator Web Portal login screen is On, the authentication cookie will be stored for 30 days from the issue date.

 

How to Change the Cayosoft Web Admin Session Time-out when Azure AD authentication is used 

1. You should set 'Use Persistent Cookie' setting to True according to this Microsoft article: https://learn.microsoft.com/en-us/azure/active-directory/app-proxy/application-proxy-configure-cookie-settings.
   
   
   
2. Open Services and restart Microsoft AAD Application Proxy Connector.
3. Restart IIS on the machine with Administrator Service:
   1. In the command line type IISRESET and enter.
   2. Wait until the command completes.