Content:
Enable user mailbox
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Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Enable Mailbox
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Under Mailbox Type, select either No mailbox, Exchange On-premises or Exchange Remote.
Note 1: if on-premises Exchange is not configured the options will be No mailbox and Office 365 Mailbox. -
Under Organization, enter the additional information if necessary, Country/Region is required
Note 2: in Hybrid mode, Country/region will be used as the Usage Location value for the new Office 365 user that will also be created. -
Click Create
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After the confirmation is displayed, click Close
Disable user mailbox
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Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Disable Mailbox
- You can check to disable only archive mailbox
Note: If the only archive on the remote mailbox gets disabled, the license isn't removed in this case.
View user mailbox properties
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
Update user email SMTP addresses
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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The Email address tab should already be selected
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In the Add new email address field enter the new email address suffix then select the target domain name from the drop-down list to the right of the @ symbol
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Click the + button to add the address to the E-mail addresses list
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If the new address should become the Primary e-mail address of the user, under the Primary column, click the check box to the left of the new e-mail address
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Click Update
Hide a mailbox from address lists
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Check the Hide this mailbox from address lists
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Click Update
Enable mailbox auditing
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Check the Enable mailbox auditing option
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Click Update
Enable/Disable Outlook web app
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Features tab
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Set the Enable/Disable option below the Outlook Web App option
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Click Update
Enable/Disable ActiveSync
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Features tab
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Set the Enable/Disable option below the ActiveSync option
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Click Update
Enable/Disable MAPI
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Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Features tab
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Set the Enable/Disable option below the MAPI option
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Click Update
Enable/Disable POP3
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Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Features tab
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Set the Enable/Disable option below the POP3 option
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Click Update
Enable/Disable IMAP4
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Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Features tab
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Set the Enable/Disable option below the IMAP4 option
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Click Update
Set a forwarding address for a user’s mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delivery tab
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Set the Not Set/Forward option below the Forwarding Address option
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Click Change to select a mailbox to which the mail will be forwarded
Note: optionally you can clear the forwarding address by clicking the small arrow to the right of the Change button. -
Check the Deliver message to both forwarding address and mailbox if you want mail to be delivered to both
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Click
Set a recipient limit for a user’s mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delivery tab
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Set the Not Set/Set option below the Recipient limit option
Note: this value is static for Office 365. -
Enter a number in the Maximum recipients field
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Click Update
Grant send on behalf to a user’s mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Send on Behalf section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Grant full access to a user’s mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Send As section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Grant send as to a user’s mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Full Access section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Add or change a user’s out-of-office message
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Mailbox
- On the Mailbox dialog click Automatic Replies
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To add a message click the Send or Send (scheduled) option and enter the message
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To update a message first verify the Send or Send (scheduled) option is already selected and that the message is visible – if not you may need to choose the Outside my Organization option
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Enter the message that should be sent as an automatic reply
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Click Update
Convert to shared mailbox
- Click the Active Directory administrative unit then click AD Users
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Enter the name of the user in the search field and click Search Objects
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Click the checkmark to the left of the user’s name
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On the Actions menu, click Convert to Shared Mailbox
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If the Office 365 license should be removed, check the Remove license button.
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Click Convert
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