In this article:
Overview
Starting from the 10.1 version Cayosoft Administrator can use one of two types of mail service to send messages and reports by email for rules and web actions: SMTP Server and Exchange Online.
To find the SMTP server settings in Cayosoft Administrator Console navigate to Home > Configuration > Settings > Email Settings. Configuring Email Settings is not mandatory, but is used when rules or web actions send e-mail messages or e-mail reports.
Exchange Online Settings
| Setting name | Description |
|---|---|
| Send through this mailbox |
Specify user account. Ensure that the specified account has a Microsoft 365 license assigned with the Exchange Online service included. |
| Default notification and alert recipients | Specify accounts for default notifications and alerts. |
| Limit the number of emails sent per minute | An integer value that represents the number of emails sent per minute by this rule. |
SMTP Server Settings
| Setting name | Description |
|---|---|
| Mail server | Specify the mail server. |
| Port number | Specify the port number. |
| Encrypted connection (SSL) | Specify if an encrypted connection (SSL) should be used. |
| User name | Specify the user name. |
| Password | Specify the user password. |
| Default notification and alert recipient(s) | Specify email for default notification and alerting. |
| From | Specify the name to get emails. |
| Limit the number of emails sent per minute | Specify the integer value or use unlimited (by default). |
If you have a problem with your own SMTP Server, you can try Gmail or Office 365.
Use Office 365 or Google Apps as your SMTP Server
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Set the SMTP Server to smtp.office365.com or smtp.gmail.com.
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Set the SMTP Port to 465 or 587 (Office 365 requires TLS on port 587).
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Check the Encrypt Connection (SSL) checkbox.
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Set the User Name to your account that has permission to send SMTP e-mail (Include the domain name such as @domain.onmicrosoft.com, @gmail.com, or @domain.com).
Note: The specified account should have an MS 365 license with Exchange Online service. -
Set the Password to the account's password.
Note: Unless you host your mail domain with Google, Gmail automatically rewrites the "from" line of all e-mails sent via their SMTP gateway to your Gmail address. Google will also override any Reply-To settings you are using in favor of the one in Gmail's web interface.
Use Exchange On-Premises as your SMTP Server
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Set SMTP Server to the name of your exchange server.
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Set SMTP Port to 25.
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Check the Encrypt Connection (SSL) checkbox.
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Set the User Name to the name of the Active Directory account with the Exchange Permission needed to send SMTP mail from that server.
(Include the domain name such as @gmail.com or @yourdomain.com). -
Set the Password to your Active Directory accounts.
Test Email Settings
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Verify the settings are correct.
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Click Send Test Mail.
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Wait for a successful response.
Related Articles
- How to send an email from the custom account that is different from Default Notification Email Address
- Troubleshooting SMTP server settings
Change History
| Version | Notes |
|---|---|
| 10.1 | Exchange Online mail service has been added. |
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