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Cayosoft Administrator Email Settings

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Tatiana Golubovich
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Overview

Starting from the 10.1 version Cayosoft Administrator can use one of two types of mail service to send messages and reports by email for rules and web actions: SMTP Server and Exchange Online.

To find the SMTP server settings in Cayosoft Administrator Console please navigate to Home > Configuration > Settings > Email Settings. Configuring Email Settings is not mandatory, but is used when rules or web actions send e-mail messages or e-mail reports. 

 

Exchange Online Settings

Setting name Description
Send through this mailbox

Specify user account.

Ensure that the specified account has a Microsoft 365 license assigned with the Exchange Online service included. 
Default notification and alert recipients Specify accounts for default notifications and alert.
Limit the number of emails sent per minute An integer value that represents the number of emails sent per minute by this rule.

 

Note: All emails are sent from the Microsoft 365 connection account that is specified in Microsoft 365 extension. If the account that is specified in the 'Send through this mailbox' setting is different from the Microsoft 365 connection account then you should give Send As and Full Access permissions to Microsoft 365 connection account for the specified mailbox.

 

SMTP Server Settings

Setting name Description
Mail server Specify the mail server.
Port number Specify the port number.
Encrypted connection (SSL) Specify if an encrypted connection (SSL) should be used.
User name Specify the user name.
Password Specify the user password.
Default notification and alert recipient(s) Specify email for default notification and alerting.
From Specify the name to get emails.
Limit the number of email sent per minute Specify the integer value or use unlimited (by default).

If you have a problem with your own SMTP Server, you can try Gmail or Office 365.

 

Use Office 365 or Google Apps as your SMTP Server

  • Set SMTP Server to smtp.office365.com or smtp.gmail.com.

  • Set SMTP Port to 465 or 587 (Office 365 requires TLS on port 587)

  • Check the Encrypt Connection (SSL) checkbox

  • Set the User Name to your account that has permission to send SMTP e-mail (Include the domain name such as @domain.onmicrosoft.com, @gmail.com, or @domain.com)

    Note: The specified account should have MS 365 license with Exchange Online service.

  • Set the Password to the account's password

Note: Unless you host your mail domain with Google, Gmail automatically rewrites the "from" line of all e-mails sent via their SMTP gateway to your Gmail address. Google will also override any Reply-To settings you are using in favor of the one in Gmail's web interface.

 

Use Exchange On-Premises as your SMTP Server

  • Set SMTP Server to the name of your exchange server

  • Set SMTP Port to 25

  • Check the Encrypt Connection (SSL) checkbox

  • Set the User Name to the name of the Active Directory account with the Exchange Permission needed to send SMTP mail from that server
    (Include the domain name such as @gmail.com or @yourdomain.com)

  • Set the Password to your Active Directory accounts 

 

Test Email Settings

  1. Verify the settings are correct

  2. Click Send Test Mail

  3. Wait for the successful response

 

 

Related Articles

How to send an email from the custom account that is different from Default Notification Email Address

Troubleshooting SMTP server settings

 

 

 Change History

Version Notes
10.1 Exchange Online mail service has been added.

 

 

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