Content:
Mailbox enable a user
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Office 365 License
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Assign a new license that has an Exchange mailbox option or expand an existing license and add an option that has the Exchange mailbox option
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Click OK
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After the confirmation is displayed, click Close
View user mailbox properties
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
- On the Actions menu, click Mailbox
Update user email SMTP addresses (email proxy address)
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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The Email address tab should already be shown
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In the Add new email address field enter the new email address suffix then select the target domain name from the drop-down list to the right of the @ symbol
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Click the + button to add the address to the E-mail addresses list
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If the new address should be the Primary e-mail address of the user, under the Primary column, click the [Set as Primary] option then click Yes to confirm the change
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Click Update
View mailbox last logon, capacity, server details and location
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Usage tab
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Check the Hide this mailbox from address lists option
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Click Update
Set mailbox sharing policy
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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From the Sharing policy drop-down,select the desired policy
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Click Update
Set mailbox retention policy
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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From the Retention policy drop-down, select the desired policy
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Click Update
Set mailbox role assignment policy
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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From the Role assignment policy drop-down,select the desired policy
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Click Update
Set mailbox address policy
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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From the Role assignment policy drop-down, select the desired policy
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Click Update
Hide a mailbox from address lists
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Check the Hide this mailbox from address lists option
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Click Update
Enable mailbox archive
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the Archive option
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Click Update
Enable mailbox litigation hold
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the Litigation Hold option
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Set the duration in days
Note: The Litigation Hold setting may take up to 60 minutes to take effect -
Click Update
Enable mailbox auditing
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Check the Enable mailbox auditing option
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Click Update
Enable/Disable Outlook Web App
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the Outlook Web App option
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Click Update
Enable/Disable ActiveSync
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the ActiveSync option
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Click Update
Enable/Disable MAPI
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the MAPI option
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Click Update
Enable/Disable POP3
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the POP3 option
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Click Update
Enable/Disable IMAP4
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the IMAP4 option
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Click Update
Enable/Disable Clutter
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Mailbox Features tab
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Set the Enable/Disable option below the Clutter option
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Click Update
Set a forwarding address for a mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delivery Options tab
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Set the Not Set/Forward option below the Forwarding Address option
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Click Change to select a mailbox to which the mail will be forwarded
(Optionally you can clear the forwarding address by clicking the small arrow to the right of the Change button)
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Check the Deliver message to both forwarding address and mailbox if you want mail to be delivered to both
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Click Update
Set a recipient limit for a user’s mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delivery Options tab
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Set the Not Set/Set option below the Recipient limit option
(This value is static for Office 365)
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Enter a number in the Maximum recipients field
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Click Update
Set mailbox to accept messages from specific users
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Restrictions tab
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Set the Accept messages from to Only senders in the following list
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Click Add, search for users or groups that should be added to the Accept list then click OK
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Click Update
Set mailbox to require message senders be authenticated users
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Restrictions tab
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Check the Require that all senders are authenticated
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Click Update
Set mailbox to reject messages from specific users
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Restrictions tab
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Set the Reject messages from to Only senders in the following list
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Click Add, search for users or groups that should be added to the Accept list then click OK
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Click Update
Restrict message size sent by a mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Restrictions tab
- Click Set to below the Sent messages option
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In the Maximum message size (kb) field enter the maximum size of a message that can be sent from this mailbox.
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Click Update
Restrict message size received by a Mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Restrictions tab
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Click Set to below the Received messages option
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In the Maximum message size (kb) field enter the maximum size of a message that can be received by this mailbox.
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Click Update
Grant Send on behalf to a user’s mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Send on Behalf section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Grant full access to a user’s mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Send As section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Grant send as to a user’s mailbox
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click the Delegation tab
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In the Full Access section click Add
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Search for and select the recipient that will receive the permission then click OK
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Click Update
Add or change a user’s out-of-office message
- Click the Microsoft Office 365 administrative views then click Active Users
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Enter the name of the user in the search field and click Search Objects
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Click the check mark to the left of the user’s name
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On the Actions menu, click Mailbox
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On the Mailbox dialog click Automatic Replies
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To add a message click the Send or Send (scheduled) option and enter the message
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To update a message first verify the Send or Send (scheduled) option is already selected and that the message is visible – if not you may need to choose the Outside my Organization option
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Enter the message that should be sent as an automatic reply
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Click Update
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