Applies to: Cayosoft Administrator 1.X or later.
Summary: This article describes how to cancel scheduled Suspend or Undo Suspend operations manually.
ID: KB20181003-1
How to cancel Suspend and Undo Suspend
If you want to cancel scheduled suspend you should manually modify user's attribute accountNameHistory in Active Directory Users and Computers mmc console:
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Open Active Directory Users and Computers (press the Windows+R keys to open Run dialog, type dsa.msc, press Enter)
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Enable Advanced Features (Click menu item View > Advanced Features)
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Navigate to the user you want to cancel scheduled Suspend or Undo Suspend operation and open its Properties by double click
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On Attribute Editor tab find accountNameHistory attribute and remove all items started with <suspendOn date..... or <undoSuspendOn date if it is Undo Suspend operation....
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Click OK and then Apply.
Related Articles
KB-20141107-1 Export configuration settings for Suspend and Undo Suspend rules
KB20180621-1 Configure Scheduled Suspend and Undo Suspend rules
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