How to notify a suspended users manager with a text saying that the account is suspended

Summary: You can configure Output section of Suspend User web action so that when a user account is suspended user manager will get a notification message.

This article explains how to configure this scenario.

Applies to: Cayosoft Administrator 6.0.0 or later

ID: KB20190904-1

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To notify a suspended users manager when a user account is suspended, you should do the following:

1. Navigate to Web Actions
2. Click Active Directory > Suspend User web action
3. Click Change Output Type and select Send as E-mail with attached report
4. Click OK
5. Add this code into To field: $(GetMailPropertyByDn -ObjectDN  $FoundObject.manager)
6. Add this code into Message field: 

   {
   $managerName = "Manager"
   if($FoundObject.manager -ne $Null){
   $mgr = Get-ADUser -Identity $FoundObject.manager -Properties * -ErrorAction Ignore
   if($mgr -ne $Null){
   $managerName = $mgr.DisplayName
   }
   }

   $message = 
   "
   Dear $managerName<br/><br/>
   This account was suspended: $($FoundObject.givenName) $($FoundObject.sn).<br/><br/>
   Date of suspend $($FixedSuspendDate.ToShortDateString())

   User home directory: $($FoundObject.homeDirectory)<br/>
   "

   $message
   }.InvokeReturnAsIs()

7.  Save changes

For more details, please see Customizing an automation rule or web action output email article.