Troubleshooting Creating Microsoft Teams

Summary: There are situations when after creating a new team and applying settings to it, you may get the error:

The operation couldn't be performed because object 'GUID' couldn't be found on 'DB5PR05A008DC05.EURPR05A008.PROD.OUTLOOK.COM'.

The error may occur because the settings are applied not only to the team itself but also to the created Office 365 group and this group may not be created yet. To avoid this error you should increase Cloud back-end services replication delay setting in New Team Web Action.    

This article contains step-by-step instructions on how to configure New Team Web Action to resolve this issue.

Applies to: Cayosoft Administrator 6.1.0 or later

ID: KB20191106-1

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Resolution:

1. In Administrator Console navigate to Web Actions, New Team.
2. Open More Options section.
3. Increase Cloud back-end services replication delay from 15 seconds to 30, for example. The value will depend on your environment.
4. Save changes.