Troubleshooting Running Analytics collection | Teams Usage rule

Summary: There are situations when after running Analytics collection | Teams Usage rule, you may get the error: 

Target system reported an error. Message: Invalid URI: The hostname could not be parsed.. Http status: BadRequest. Details: System.UriFormatException: Invalid URI: The hostname could not be parsed. at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind) at System.UriBuilder..ctor(String uri) at Cayo.Graph.Common.UriExtensions.AppendQuery(Uri uri, IDictionary`2 query) at Cayo.Graph.Common.UriExtensions.AppendQueryToRelative(Uri uri, IDictionary`2 query) at Cayo.Graph.

For example, this error may occur if Teams' channel name contains letters with accents.

To avoid this error you should install .NET Framework 4.8 on the machine where Cayosoft Administrator Service is installed.

This article contains step-by-step instructions on how to resolve this issue.

Applies to: Cayosoft Administrator 6.4.0 or later

ID: KB20200205-1

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Resolution:

1. Login to the machine where the Cayosoft Administrator Service is installed.
2. Install .NET Framework 4.8.
3. Restart machine.