Summary: This article contains step-by-step instructions on how to resolve Account specified for Active Directory extension expired or credentials failed error when connecting to Active Directory.
Applies to: Cayosoft Administrator 7.0.0 only
Follow the workaround described below to fix this issue in 7.0.0.
- In Cayosoft Administrator Console navigate to Home > Configuration > Connected Systems Extensions > Active Directory
- In Active Directory default credentials specify user account name in form of DomainName\UserName.
- Click Save Changes.
- Click Check Settings.
- Verify that settings are validated successfully.