How to collect web browser logs in Google Chrome, Microsoft Edge and other Chromium-based web browsers

Summary: This article contains step-by-step instructions on how to collect browser logs

Applies to: Chromium-based browsers

ID: KB20200527-1

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Step-by-step instruction

To troubleshoot some issues Cayosoft Guardian cases browser debug log should be collected:

1. Open browser

2. Press F12 on a Windows computer or ⌘⌥I on a Mac and switch to Console tab

3. Open Cayo Software Guardian web interface

4. Reproduce the issue

5. Right-click on the Console output and choose to Save as

6. Switch to Network tab and press Export to HAR...

  7. Add files to the .zip archive and send to Cayosoft Support.