How to use Execution History | Notify Administrator About Errors rule for tracking errors during rule execution

Summary: You can configure the Execution History | Notify Administrator About Errors rule to be notified if any of the rules that are configured in your environment produced an error during execution.

This article contains step-by-step instructions on how to configure this rule.

Applies to: Cayosoft Administrator 7.x or later.

ID: KB20210310-1

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Configuration

1. In Admin Console navigate to Home > RULES > Built-in Rules (Pre-configured) > Execution History | Notify Administrator About Errors
2. If you don't want to be notified about the errors in some rules you should add their names or IDs to Exclude errors in these rules setting. Specify one rule name per line or split rule names by ';' char.
3. You can update the Output section: specify recipients, customize notification subject, and message. For more details please see this article Customizing an automation rule or web action output email – Cayosoft Help Center. 
4. Schedule the rule. 
5. Save changes.

Each time when the rule runs it reports only about those rule errors that have occurred since its last run. 

 

Rule Execution History

When viewing Automation Rules or Web Action Rules in the Cayosoft Administrator Console, the last five rule execution results are displayed at the bottom right corner of the screen. List entries with a green indicator mean that the rule ran successfully. Entries with a red indicator mean there was some issue that may need attention. Clicking an entry will display the associated Execution History Report. Fore more details about Execution History pease see this article Auditing Cayosoft Administrator with Change History and Execution History – Cayosoft Help Center.