How to troubleshoot 'Agent registration failed on the VM(s)'

Standby forest recovery operation might fail during the Deploy Recovery Site phase with the following error: 'Agent registration failed on the VM(s)'.

Possible root cause

Guardian agent on the recovered VM in the selected location cannot connect to the Azure relay at the recovery site in that location.

Resolutuion

Change the location in Recovery site settings page as other regions might be available for VM creations.

To change the location:

1. Open the Cayosoft Guardian web portal.
2. Expand the Forest Recovery node.
3. Select the Recovery Plans node.
4. Select the recovery plan for standby forest and navigate to the Settings tab.
5. Select another location from the dropdown list.
6. Click Save.

Impact

This change should not impact your Forest Recovery or tenant settings.