Summary: Starting September 1, 2021, Microsoft hid identifiable names for users and groups by default in all usage reports. Microsoft hid that as part of its ongoing commitment to help companies support their local privacy laws. For more details please see Activity Reports in the Microsoft 365 admin center - Microsoft 365 admin | Microsoft Docs.
As a result, you can see the following issues in the number of Cayosoft Administrator automation rules and in Office 365 Service Adoption and Office 365 License Optimization dashboards that get data from Analytics Collection Runbook:
- Existing License Optimization and Service Adoption data are not updated. For new installations, this data is not collected - you will see 0 in service usage and user activity metrics.
- Such rules as Office 365 Users | License Plan Cost Analysis by User rule or AD Users | Send Cloud Service Training Emails rule that relies on the usage data also doesn't work correctly.
This article contains step-by-step instructions on how to see the individual metrics in Service Adoption and License Optimization dashboards if your organization's privacy practices allow it.
Applies to: Cayosoft Administrator 8.3.0 and earlier
Sign in to the Microsoft 365 Admin Center using the Global Administrator account.
Navigate to the Settings > Org Settings > Services page.
Check the statement Display concealed user, group, and site names in all reports.
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