Both Cayosoft Administrator and Guardian use PowerShell scripts to operate with Active Directory, Exchange, and other systems, and some antiviruses may consider this as a threat and mistakenly block scripts from execution. This can lead to unexpected errors and product malfunction.
To avoid antivirus false positive detection we recommend configuring your antivirus and adding to exclusions the following Cayosoft Administrator and Guardian directories:
- %ProgramFiles%\Cayo Software\
- %ProgramData%\Cayo Software\
Also, for Cayosoft Administrator exclude these directories:
- %Service account name%\AppData\Local\Temp
Note: After updating the antivirus exclusions list you should restart Administrator Service.
Sometimes you may need to add Cayosoft Administrator or Guardian services to the exclusion list as well:
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