SMTP setup not working? Clarification? Credentials required?

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John Quilé

• December 26, 2019 16:27

I am installing Cayosoft Administrator for the first time and so far no issues with settings. However I've gotten to the SMTP setup page in the wizard and I'm a little confused. 

It's asking for a credential. Is this supposed to be a mailbox? I did not see a step to assign a mailbox license to our O365 service account that would be used for this software so I cannot tell. 

Is a credential required? Because SMTP open relay works in a telnet session or powershell cmdlet when I test it, which requires no authentication and just a connector in o365 to allow/safe-list the server's external IP address. If I wipe out the username and password and hit Test, the password auto-populates with a string of characters. 

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  Tatiana Golubovich

  • January 09, 2020 13:29

  Hi John, 

  As far as I understand, you already resolved this issue in case 6256.

   

  Tatiana  

   

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