Integration with a IT Service Management system?

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Niklas Myrnäs

• October 20, 2021 05:15

Hi,

Munters has decided to change ITSM system to a product called EasyVISTA. Do you have customers today that have integrated Cayosoft Administrator with their service management system so that they can create a full hybrid Office 365 accounts? Or provide Cayosoft with the necessary info/attribute data so that a new account can be created automatically from the ITSM? How can that be done, through database connections or csv-files?

Best regards

Niklas

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  Tatiana Golubovich

  • October 20, 2021 10:27

  Hi Niklas, 

  We have runbooks with a set of rules for provisioning hybrid users from SQL, Oracle DBs and from CSV files. You can use them.

  They are based on these rules:

  • Text file | Create AD Users
  • Import SQL Data | Create AD Users
    
  • Import Oracle Data | Create AD Users

  Tatiana

   

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