Service Maintenance | Reset Data Cache

Rule description

Use this rule to reset the Cayosoft Administrator Service data cache when you can't select newly added attributes after AD forest or ADLDS schema extended or newly added cloud polices in automation rules as there is no such data in the service cache yet.

You typically do not need to create an instance of this rule, as it is automatically created during installation under RULES > Built-in Rules (Pre-configured) folder.

NOTE: After running this rule, you must restart the Cayosoft Administrator Service to reread the data into the service data cache.

NOTE: In case of using the replication group, you must run this rule both on the publisher and subscribers and then restart Cayosoft Administrator Service on each of them.

When to use this rule

When Cayosoft Administrator Service starts for the first time, it reads data from all connected extensions and saves them in the data cache. For example, it reads the attribute list from Active Directory and policies from Microsoft 365. On the next restart, service uses the data that are stored in its cache and no longer connects to external extensions to reread the data. This allows optimizing Cayosoft Administrator Service start time.

If you extend Active Directory forest schema to add new Active Directory attributes or add new policies such as:

• Exchange

• Teams

These newly added attributes will not be visible in automation rules in the Cayosoft Administrator Console as this data is absent in the service cache. The same for the ADLDS schema extension.

To see the newly added data you need to run this rule to reset the service data cache at first. After that, you must restart the Cayosoft Administrator Service to reread the data from connected extensions. The list of connected extensions you can see under Configuration > Connected Systems Extensions.

Rule settings

This rule doesn't have any special settings.

Output section

This section defines the output format of this rule.

To get more information about this section, please see the Rule Output section article.

Enforce/Schedule section

This section defines the schedule for how often to run the rule.

To get more information about this section, please see the Rule Enforce/Schedule section article.