How to collect web browser logs in Google Chrome, Microsoft Edge and other Chromium-based web browsers

Summary: This article contains step-by-step instructions on how to collect browser logs in Chromium-based browsers.

Step-by-step instruction

To troubleshoot web-related issues in Cayosoft Guardian, browser debug logs should be collected. Refer to the following steps:

1. Open the browser.
2. Press F12 on a Windows computer or ⌘⌥I on a Mac and switch to the Console tab.
3. Open the Cayosoft Guardian web portal.
4. Reproduce the issue.
5. Right-click the Console tab and select Save as.

6. Switch to the Network tab and select Export HAR.

   

7. Add files to the .zip archive and send it to Cayosoft Support.