Troubleshooting Running Analytics collection | Teams Usage rule

Summary

After running the Analytics Collection | Teams Usage rule, you may encounter the following error:

Target system reported an error.Message: Invalid URI: The hostname could not be parsed.HTTP status: BadRequest.Details: System.UriFormatException: Invalid URI: The hostname could not be parsed.at System.Uri.CreateThis(String uri, Boolean dontEscape, UriKind uriKind)at System.UriBuilder..ctor(String uri)at Cayo.Graph.Common.UriExtensions.AppendQuery(Uri uri, IDictionary2 query) at Cayo.Graph.Common.UriExtensions.AppendQueryToRelative(Uri uri, IDictionary2 query)at Cayo.Graph.

This error may occur if a Teams channel name contains letters with accents.

To resolve this issue, install .NET Framework 4.8 on the machine where the Cayosoft Administrator Service is installed.

This article provides step-by-step instructions to fix this issue.

Applies to: Cayosoft Administrator 6.4.0 or later

Resolution

1. Log in to the machine where the Cayosoft Administrator is installed.
2. Install .NET Framework 4.8. Learn more in: Supported versions of .NET Framework.
3. Restart the machine.