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How Suspend™ functionality works after the upgrade to 10.3

  • Updated

How Suspend™ functionality works after the upgrade to 10.3

Overview

IMPORTANT: The legacy Cayosoft Suspend™ configuration will be retired on June 1st, 2026. The legacy configuration will be removed in the product release following the retirement and will be no longer supported. The legacy Suspend rules will remain functional in older versions of Cayosoft Administrator with no support provided by Cayosoft. Migrate to the modern Suspend configuration before the retirement—refer to the following article for additional information on migration: Modern Suspend Configuration.

The Suspend™ Tool has been migrated to the Cayosoft Administrator Service with significantly improved functionality. For details, please see the following article: Modern Suspend Configuration.

After upgrading to version 10.3.0, the legacy suspend functionality continues to work due to the implemented coexistence of the old and new suspend features. Existing automation rules and web actions will still use the legacy Suspend™ policies. However, new suspend automation rules will fail with an error if the Use Modern Suspend™ Rules and Configurations setting in the Active Directory extension is set to No.

Review the following for additional information:


Switching to the modern Suspend™ is optional.

However, if you switch, you must redo your rules and configurations to align with the new functionality.

After upgrading the Suspend™ Tool, a banner will appear in Active Directory Users and Computers (ADUC) indicating that the Suspend™ application is a legacy product that will no longer receive updates or support. You can continue using this legacy suspend application, but for fully supported and enhanced suspend functionality, please use the suspend rules within Cayosoft Administrator.

Legacy Suspend™ functionality will continue to work and be fully supported in version 10.3.

However, it will be deprecated in a future release. The exact timeline for deprecation will be announced at a later date.

Video Tutorial

In this video, you will learn what steps should be performed before using the Modern Suspend™ functionality.

 

Scenario: Upgrade

After the upgrade, the Use Modern Suspend Rules and Configurations extension in Active Directory is set to No by default.

  1. Legacy Suspend rules configured in the previous versions continue to work.

  2. New Automation Rules fail with the error.

  3. Web actions for Suspend™ and Undo Suspend™ use the legacy Suspend™ path.

  4. The new Process scheduled suspend operations rule is not scheduled.

  5. Default suspend configurations are created but not used:

    • AD User Suspend

    • AD User Undo Suspend

    • AD User Terminate

    • AD Group Suspend

    • AD Computer Suspend (New functionality)

    • Microsoft 365 User Suspend

    • Microsoft 365 User Undo Suspend.

  6. Upgraded ADUC Suspend tool with new banners.

As a result, Suspend™ works entirely as it did without interruption. You cannot suspend users, groups, and computers using the new modern flow.

Scenario: Switchover to Modern Suspend after the upgrade

If the Use Modern Suspend Rules and Configurations setting in the Active Directory extension is manually set to Yes:

  1. Legacy Suspend rules, except for object retention and Suspend™ reporting rules, will stop working and fail with errors.

  1. New Suspend rules will work without errors.

  2. Web actions for Suspend™ and Undo now follow the new Suspend™ path.

  3. The Process Scheduled Suspend Operations rule is scheduled for daily execution.

  4. Web actions are now linked to new default Suspend™ configurations and utilize them for suspending.

  5. Scheduled suspends performed using the legacy Suspend™ feature are no longer processed, but they can still be viewed via the legacy reports. To process these, they should be re- suspended manually using the new Suspend functionality.

  6. Undo Suspend™ still works for both old and new objects, depending on the method used for suspension.

  7. The Web Portal displays the status of suspended objects for both legacy and modern Suspend™ methods.

As a result, you will suspend users, groups, and computers using the new Suspend flow. Undo Suspend continues to function for both old and new objects.

Scenario: New Installation

  1. After the upgrade in the Active Directory extension Use Modern Suspend Rules and Configurations is set to Yes by default.

  2. If you create legacy Suspend rules they will fail with errors.

  3. The New Suspend rules work correctly.

  4. Web actions for Suspend and Undo Suspend use the modern configurations.

  5. Process scheduled suspend operations rule is scheduled to run once daily by default.

  6. The following default Suspend configurations are created:

    AD User Suspend

    AD User Undo Suspend

    AD User Terminate

    AD Group Suspend

    AD Computer Suspend (New functionality)

    Microsoft 365 User Suspend

    Microsoft 365 User Undo Suspend.

  7. Web actions are tied to default Suspend™ configurations.

    As a result, you suspend users, groups, and computers using the modern Suspend™ flow.

Suspend Rules and Actions After the Upgrade

After upgrading, all legacy rules are renamed with a "(Legacy)" suffix.

  Rule or Action Upgraded  After Upgrade  After switchover
AD Suspend ADUC standalone program Yes Show legacy no longer supported banner Same as after the upgrade
  Suspend Web Action (immediate) Yes Upgraded web action continues to work using legacy suspend Web action uses new configurations
  AD Users | Suspend Users No The rule continues to work without change Running rule results in error, use new rule instead
  AD Users | Suspend Expired AD Users No The rule continues to work without change Running rule results in error, use new rule instead
  Text file (SQL; Oracle) | Suspend AD Users No The rule continues to work without change Running rule results in error, use new rule instead
  AD Groups | Suspend Empty Groups No The rule continues to work without change Running rule results in error, use new rule instead
MS365 Suspend Suspend Web action Yes Upgraded web action continues to work using legacy suspend Web action uses new flow, configurations, and scheduling
  Office 365 Users and Guests Inactive | Suspend Users No The rule continues to work without change Running rule results in error, use new rule instead
  Text file (SQL; Oracle) | Suspend Office 365 Users No The rule continues to work without change Running rule results in error, use new rule instead
Scheduled Suspend AD Groups | Process Scheduled Suspends No The rule continues to work without change Running rule results in error, use new rule instead
  AD Users | Process Scheduled Suspends No The rule continues to work without change Running rule results in error, use new rule instead
  AD Groups | Report on Scheduled Suspend Operations No The rule continues to work without change Continues to work, showing legacy scheduled suspends
  AD Users | Report on Scheduled Suspend Operations No The rule continues to work without change Continues to work, showing legacy scheduled suspends
  Objects Scheduled for legacy Suspend No Scheduled suspends are processed by the above rules without change No longer processed
Scheduled delete AD Groups | Enforce Object Retention (Delete) No The rule continues to work without change The rule continues to work without change
  AD users | Enforce Object Retention (Delete) No The rule continues to work without change The rule continues to work without change
  Objects Scheduled for Deletion No Processed and deleted without change The rule continues to work without change
Undo Web Undo Suspend AD Web action Yes Upgraded web action continues to work using legacy undo Legacy undo for legacy objects, new undo for new objects
  Undo Suspend 365 Web action Yes Upgraded web action continues to work using legacy undo Legacy undo for legacy objects, new undo for new objects
Scheduled Undo AD Groups | Process Scheduled Undo Suspends No The rule continues to work without change The rule continues to work without change
  AD Users | Process Scheduled Undo Suspends No The rule continues to work without change The rule continues to work without change
  Objects scheduled for Undo No Processed and run through undo Processed and run through undo

Replacement of old suspend rules with new rules

Old Rule or Action New replacement rule
Suspend Web Action (AD, MS365) Suspend Web Action (AD, MS365)
ADUC standalone program AD Users | Suspend
AD Users | Suspend Users  
AD Users | Suspend Expired AD Users  
Text file (SQL; Oracle) | Suspend AD Users Text file (SQL; Oracle) | Suspend AD Users
AD Groups | Suspend Empty Groups AD Groups | Suspend
Office 365 Users and Guests Inactive | Suspend Users Microsoft 365 Users | Suspend
Text file (SQL; Oracle) | Suspend Office 365 Users Text file (SQL; Oracle) | Suspend Office 365 Users
AD Groups | Process Scheduled Suspends Process scheduled suspend operations
AD Users | Process Scheduled Suspends  
AD Groups | Process Scheduled Undo Suspends  
AD Users | Process Scheduled Undo Suspends  
AD Groups | Report on Scheduled Suspend Operations Report on Suspended AD Objects and Scheduled Operations
AD Users | Report on Scheduled Suspend Operations  
AD Groups | Enforce Object Retention (Delete) N/A or Process scheduled suspend operations
AD users | Enforce Object Retention (Delete)
Undo Suspend AD Web action N/A, upgraded
Undo Suspend 365 Web action

Change History

Version Notes
10.3.0 The functionality has been added to the product.

© Copyright 2013-2026 Cayosoft Inc. All rights reserved.

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