The selection dialog box you attempted to open was not enabled by your administrator error in Web Portal

Summary: This article contains instructions on how to resolve the The selection dialog box you attempted to open was not enabled by your administrator error in the Web Portal.

Applies to: Cayosoft Administrator all versions

When creating or modifying objects in the Web Portal, you may encounter the following error:

The selection dialog box you attempted to open was not enabled by your administrator.

This error means that there is an Object picker that is disabled in your delegated administrator role.

Resolution

1. In the Cayosoft Administrator Console, navigate to Configuration > Roles.

2. Find your delegation administrator role.

3. Open the Object Pickers section.

4. Check object pickers are enabled.