Supported web browsers for Cayosoft Administrator
Cayosoft Administrator Web Portal supported web browsers
To access the Web Portal, you must be using a modern web browser. Please contact your Help Desk or Administrator to upgrade your web browser.
Google Chrome (Versions released within the past 24 months)
Mozilla Firefox (Versions released within the past 24 months)
Apple Safari (Versions released within the past 24 months)
The new Microsoft Edge (Chromium-based)
IMPORTANT: Web Portal doesn't support Internet Explorer. When using IE 10 or 11 with the Web Portal, you might experience delays and usability issues. For optimal user experience, best performance, and fully supported solution, please use one of the modern browsers, such as New Microsoft Edge, Google Chrome, or Firefox. See this Microsoft article on Internet Explorer end-of-life: Lifecycle FAQ - Internet Explorer and Microsoft Edge.
Internet Explorer 11 Compatibility Mode
NOTE: Internet Explorer version 11 might be running in compatibility mode - this makes your browser appear much older than it may be. To determine what mode your browser is running in perform the following task:
Press F12 on your keyboard.
This will open the tools bar at the bottom of the browser Window.
Click the Emulation option at the top of the new section.
You will see several items appear below the tab. Review the User Agent String option to verify you are running in IE 11 mode or later.
If the User agent string is lower than 11 please contact your Help Desk or company IT administrator to upgrade your web browser.
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