Cayosoft Guardian Quick Start Package

Cayosoft Guardian Quick Start  Package 

Skus: 
C-GRDQS-PSU-00 
G-GRDQS-PSU-00 

Overview 

The service offering supports The Customer by helping them install, configure, test, and validate Cayosoft Guardian. 

This offering includes 6 blocks: 

Outcomes 

The service offering ensures efficient and timely placement of Guardian, with subject matter experts assisting to get Guardian up and running for your IT team to start to utilize the base features of Guardian. 

Benefits: 

Phases 

Introduction 

Cayosoft will work with The Customer to review the scope of work to validate the desired outcome of the installation of Guardian, as well as review and document any specific monitoring, alerts, queries, and reports that The Customer is planning to have as part of this implementation.  Based on the time allotment for the project, Cayosoft may only be able to implement a portion of the specific configuration request. 

Installation 

Cayosoft will work with Customer to install Guardian on the designated server(s) and configure the base installation for Guardian. 

Basic Configuration 

Customer Driven Configuration 

Cayosoft will work with The Customer to create the monitoring, alerts, queries, and reports that were defined as part of the introduction, based on the ability to finish, validate and test, within the project timeline. 

Review and Testing 

Cayosoft will work with The Customer to validate that the various customized configurations to ensure they are working as designed. 

Knowledge Transfer 

Cayosoft will work with The Customer to review and walk through their Guardian installation, going over the customizations and basic functionality of the product, allowing The Customer to be able to utilize Guardian, as well as provide documentation of the Guardian installation and configuration. 

Finalization 

Cayosoft will do a final product review with The Customer; finalize any knowledge transfer and questions that are outstanding (time permitted); and complete and handover the documentation for the installation. 

Assumptions and Prerequisites 

The Customer agrees to cooperate with Cayosoft on the delivery of the Guardian product and has completed all of the basic requirements prior to the Cayosoft Subject Matter Expert from engaging in the project.  These requirements include but are not limited to: