Cayosoft Guardian Forest Recovery Right Path Package

Skus:

C-GFRRP-PSU-00
G-GFRRP-PSU-00

 

Overview

The service offering supports The Customer by helping them install, configure, test, and validate Cayosoft Guardian Forest Recovery.

This offering includes 6 blocks consisting of the below high-level topics and is geared for larger environments that may need more customization, configuration, and knowledge transfer sessions:

• Project Kick-Off and Requirements
• Installation
• Configuration
• Validation and Testing
• Multiple Knowledge Transfer Sessions

 Professional Services Closure

Outcomes

The service offering ensures efficient and timely placement of Guardian, with subject matter experts assisting to get Guardian up and running for The Customer’s IT team to start to utilize the base features of Guardian as well as more advanced customization options.

Benefits:

• Best practices installation of Guardian
• Base configuration for Guardian
• Review of Requirements/Monitoring/Alerts/Queries/Reports
• Validation of implemented Alerts/Queries/Reports
• Multiple Knowledge Transfer
• Ideal for Larger environments, looking to implement more complex automation rules and configurations

 

 Phases

 

Project Kick-off and Requirements

Cayosoft will work with The Customer to review the scope of work to validate the desired outcome of the installation of Guardian,. 

Potential topics to discuss and determine as part of this kick-off:

Delegation Model

Encryption for Backups

Backup Locations

Alerts/Reports the Customer is looking for

Communication Channel (SMTP, Exchange Online, Teams)

Multiple Forests to Backup and setup for Standby Forest Recovery

Service Credentials and Permissions

Local .vs External SQL Server

 

***Based on the time allotment for the project, Cayosoft may only be able to implement a portion of the specific configuration request. ***

Installation

Cayosoft will work with The Customer to install Guardian on the designated server and configure the base installation for Guardian.

Configuration

• Notifications
• Change Monitoring Rules/Alerts - Create up to 10 Rules/Alerts (Examples)
  • Account Lockout Status
  • Test Group membership changes and Automatic Rollback
  • Default Domain Controller Group Policy Changes
  • Conditional Access Changes
  • Guardian Internal Changes
  • Other Examples from the Customer
• Threat Signature  Alerts Review
  • Setup up to 5 Threat Signatures for Alert or Report
• Multiple Forest Backup and Recovery Plans

Validation and Testing

Cayosoft will work with The Customer to validate the  implemented configurations to ensure they are working as intended

Knowledge Transfer

Cayosoft will work with The Customer to review and walk through their Guardian installation, going over the customizations and basic functionality of the product.  Cayosoft will also provide multiple sessions for additional training of the Customer’s staff as needed for Service Desk/HelpDesk users..

Cayosoft will do a final product review with The Customer; finalize any knowledge transfer and questions that are outstanding (time permitted); direct The Customer to the Support Website for future assistance; and mark the Professional Services engagement complete.

Assumptions and Prerequisites

The Customer agrees to cooperate with Cayosoft on the delivery of the Guardian product and has completed all of the basic requirements prior to the Cayosoft Subject Matter Expert from engaging in the project.  These requirements include but are not limited to:

• Needed Accounts are created and permissioned for Guardian.
• Servers have been provisioned and patched.
• Network Ports to essential services have been opened.
• Access for the Cayosoft Subject Matter Expert has been created and is in place.
• The Customer’s Resources will be available for questions and decision making as needed.
• Blocks are scheduled in 1 or 2 -hour intervals
• Blocks may change as requirements and desired outcome are defined.