Cayosoft Administrator Quick Start Package
skus:
C-ADMQS-PSU-00
G-ADMQS-PSU-00
Overview
The service offering supports The Customer by helping them install, configure, test, and validate Cayosoft Administrator.
This offering includes 6 blocks:
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Introduction
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Installation
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Customer Driven Configuration
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Review and Testing
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Knowledge Transfer
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Finalization
Outcomes
The service offering ensures efficient and timely placement of Administrator, with subject matter experts assisting to get Administrator up and running for your IT team to start to utilize the base features of Administrator.
Benefits:
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Best practices installation of Administrator
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Base configuration for Administrator
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Review of Requirements/Rules and the implementation of limited Rules
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Validation of implemented Rules
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Knowledge Transfer
Phases
Introduction
Cayosoft will work with The Customer to review the scope of work to validate the desired outcome of the installation of Administrator, as well as review and document any specific rules, reports, and automation that The Customer is planning to have as part of this implementation. Based on the time allotment for the project, Cayosoft may only be able to implement a portion of the specific configuration request.
Installation
Cayosoft will work with The Customer to install Administrator on the designated server(s) and configure the base installation for Administrator.
Basic Configuration
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Create a Virtual Admin Unit
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Create a Reporting Rule
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Create a Dynamic Group
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Create a Restricted Group
Customer Driven Configuration
Cayosoft will work with The Customer to create the rules, reports, configurations, and automation that were defined as part of the introduction, based on the ability to finish, validate and test, within the project timeline.
Review and Testing
Cayosoft will work with The Customer to validate that the various customized configurations to ensure they are working as designed.
Knowledge Transfer
Cayosoft will work with The Customer to review and walk through their Administrator installation, going over the customizations and basic functionality of the product, allowing The Customer to be able to utilize Administrator, as well as provide documentation of the Administrator installation and configuration.
Finalization
Cayosoft will do a final product review with The Customer; finalize any knowledge transfer and questions that are outstanding (time permitted); and complete and handover the documentation for the installation.
Assumptions and Prerequisites
The Customer agrees to cooperate with Cayosoft on the delivery of the Administrator product and has completed all the basic requirements prior to the Cayosoft Subject Matter Expert engaging in the project. These requirements include but are not limited to:
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The needed accounts are created and permissioned for Administrator.
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Servers have been provisioned and patched.
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Network Ports to essential services have been opened.
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Access for Cayosoft Subject Matter Expert has been created and in place.
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The Customer’s Resources will be available for questions and decision making as needed.
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Blocks are scheduled in 4-hour intervals.
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Blocks may change as requirements and desired outcome are defined.
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