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Installing Cayosoft Administrator

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Tatiana Golubovich
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In this article:

This article provides guidance on how to install Cayosoft Administrator. 

For instructions on how to upgrade an existing version of Cayosoft Administrator to an earlier version, see Upgrade from the earlier version.

 

Setup video

In this video guide, you will learn the necessary prerequisites that must be met prior to installing the Cayosoft Administrator Software.

 

Installation procedure

Tip 1: if the Administration Service and Active Directory resources are separated by a firewall, some ports must be open. See Required ports article.
Note: Starting from version 7.3.0 Cayosoft Admin Console can be installed separately from the Administrator Service. It allows connection to a remote Admin Service. To install the Admin Console only, Domain Administrator's permissions are required. If you run the installation using a non-admin account, you will see a dialog box that prompts you for administrator credentials. For details please see How to install the Cayosoft Administrator Console on an Admin's Workstation – Cayosoft Help Center.
  1. Locate the setup link for Cayosoft Administrator then click the link - the installation wizard will appear.
  2. Select Cayosoft Administrator and click Install:

    inst_1.jpg
  3. Select the deployment scenario: AD/Exchange Management, Hybrid AD/Office Management or Office 365 Only Management:

    inst_2.jpg
  4. Verify Hardware and Service Account requirements and run the Requirements Check Tool to be sure that all required modules and components are installed and up to date:

    inst_3.jpg
  5. Click Next 
  6. Click Install Cayosoft Administrator
  7. On the Welcome step of the wizard, click Next:

  8. Accept the license agreement and click Next:

  9. Enter a Full Name and your Organization’s name, then click Next

  10. Click Run service as

  11. Enter the name of the service account using the DOMAN\name format.

    For example, if the service account in the ABC domain was named srvCAdmin you would enter the name like ABC\srvCAdmin.

    See requirements for service account permissions. 

  12. Enter the service account password then click the Test Credentials

    If the credentials fail, double-check the name and password.

  13. Click Next

  14. Click Install   

  15. Leave the Configure Cayosoft Administrator Web Portal option checked and click Finish

  16. Allow the Microsoft Dism.exe tool to check system requirements

  17. On the Cayosoft Administrator Web Portal Registration Tool dialog box click Install

  18. Verify that each operation resulted in a Success message being displayed

  19. Click Close

 

After you installed the Cayosoft Administrator, you need to run it and complete the Initial Configuration wizard. 

Tip 2: If you want to offload self-service operations to its own server, a dedicated server can be used. See Installation of Cayosoft Administrator server dedicated for Self Service operations article.

 

Tip 3: Cayosoft Administrator provides server replication. If you need to configure the replication in your environment, see the High availability & replication article.  

 

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