How to install Cayosoft Administrator remote console

Summary: Cayosoft Administrator Console can connect not only to the local service but to any Cayosoft Administrator Service running on another computer in the network or on an Azure virtual machine. This article describes how to configure the Cayosoft Administrator Console, so it can be used without local service running.

Applies to: Cayosoft Administrator 9.x or later.

How to install Cayosoft Administrator Console

Cayosoft Administrator Console can be installed separately from the Administrator Service.

If the version of the Console is older than the version of the Cayosoft Administrator Service, you will see the corresponding message about it during the connection to the Service. Click the link on the connection dialog to download the Cayosoft Administrator Console.

Once done, your default web browser opens and you can download the remote console.

NOTE: The page URL is https://<ServerName>/Policymanager

Check required ports

The Cayosoft Administrator Console requires port 443 if installed remotely. If the Cayosoft Administrator Service and Console are installed on the same machine, and the Console is used to connect to a remote Administrator Service, port 7800 is required.

For more information, please refer to the article: Cayosoft Administrator URLs and IP address ranges.

How to connect to Administrator Service remotely

When you launch the Cayosoft Administrator Service Console, the Connection dialog will appear, allowing you to enter the IP address of the machine where the Cayosoft Administrator Service is running. You can then authenticate using either Active Directory credentials or a Microsoft 365/Azure AD account.

When connecting to the Cayosoft Administrator Service using the Remote Admin Console:

• If you log in as the Current User or specify an Active Directory account, Kerberos/NTLM authentication will be used.

• If you use a Microsoft 365/Azure AD account, OAuth authentication will be used.

NOTE: The specified account must have the appropriate permissions to determine what the user can view and do within the Cayosoft Administrator Console. For more information, see the article Role-based delegation.

How to use Administrator Console remotely

Rules output reports are stored on the machine where Admin Service is installed. To be able to see rule output reports in the remote Cayosoft Administrator Console, you should share the reports folder on the service machine and specify a new path in the remote Cayosoft Administrator Console on the Reporting settings page or you can use File Share (SMB).

If you configure automation rules with CSV files you should save these files on the machine where the Cayosoft Administrator Service is installed.

Troubleshooting

If you need to clear your Console profile connection settings manually follow the following steps:

1. Close the Cayosoft Administrator Console if it is opened.

2. Open the folder on your PC, please replace '<user name>' with your actual user name first: C:\Users\<user name>\AppData\Local\Cayosoft.

3. Delete all subfolders from the folder.

4. Start the Cayosoft Administrator Console: The connecting dialog appears.