How to update license cache and rules when the Office 365 license change detected

Summary: The License Cache is a list of Office 365 License plans and options that are present in your Office 365 tenant.

Each night Cayosoft Administrator reads license plans and options from your Office 365 tenant and compares them to the cache. If a new license plan or license option is detected, the Office 365 License Change Detection rule will email the specified administrator(s).

Applies to: Cayosoft Administrator 9.x 

ID: KB20181017-1

Overview

A new license plan or option can be added to the tenant as a result of a new purchase or Microsoft extending the list of services included in existing plans.

Cayosoft Administrator can be configured to automatically apply specific license plans and options to users, either in bulk with automation rules, or with attribute policies during new user account creation in Web Portal.

After a new plan or option was added to the tenant, it is recommended to review such rules and policies and make a decision on whether assign, revoke, or ignore new plans and options. 

Update license cache and rules

1. Open the Cayosoft Administrator Console.

2. Navigate to Microsoft Office 365 Extension.

3. Click the Update License Cache action on the right.

   Note: Updating the license cache will recreate user sessions. Typically, this means a pause in operations for a few minutes.

4. Click Yes to confirm the license cache update.

5. Restart the Cayosoft Administration console.

Related Articles

How to change Microsoft 365 license display name in Web Portal and Admin Console – Cayosoft Help Center

Change History