Customizing an automation rule or web action output email

---

Content: 

Overview

In Cayosoft Administrator every automation rule and web action can be configured to send email as an output: you can define if the rule or web action should send a report when it finished its' work and select the report type in the Output section. Some automation rules have additional email notification capabilities. Sending emails is added to the Action section of these rules, for example, to notify the manager about user creation or to send users password expiration notification.

In some cases, you may need to customize the default email and include additional user attribute values in the email body, subject and To field in automation rules and web actions. For example, to add some specific user attributes to the message subject or body or send the result of a rule or a web action to a user manager. There are links to example scenarios below in this article on how to perform such customization.

  

Customizing email subject and message

You can add to the email subject and message any user property value in the following format: $($FoundObject.<AD User Property>), where <AD User Property> is the LDAP name of the user property.  

For example, to add to the email subject or message additional user or manager information use the following variables: 

Attribute Name	Variable
First Name	$($FoundObject.GivenName)
Last Name	$($FoundObject.Surname)
DisplayName	$($FoundObject.DisplayName)
CN	$($FoundObject.cn)
Manager	$(ExtractNameFromDN $FoundObject.Manager)
Manager Email	$(GetMailPropertyByDn $FoundObject.Manager)

Examples: 

1. How to customize output email in Suspend User web action to notify users manager with a text saying that the user account is suspended  
2. How to add to the output email the name of the user that clicked on the Suspend web action
3. How to include service machine name into an automation rule output email
4. How to customize an output email when provisioning new users with New User web action

 

Rules with additional email delivery settings in Action section

Cayosoft Administrator provides a set of automation rules that have additional delivery settings in Action section:

1. Text file | Create AD Users
2. Import SQL Data | Create AD Users
3. Import Oracle Data | Create AD Users
4. Text file | Create AD Users with Remote Linked Mailbox
5. Import SQL Data | Create AD Users with Remote Linked Mailbox
6. Import Oracle Data | Create AD Users with Remote Linked Mailbox
7. AD Users | Send Password Expiration Notification
8. AD Group Manager | Group Management Self-Service Notification 
9. AD Users | Notify Manager Subordinate Account Expiring
10. AD Users | Self-Service Enrollment Reminder Notification
11. AD Users | Self-Service Enrollment Welcome Notification
12. AD Users | Send Password Expiration Notification
13. Office 365 Licenses | Low License Count Notification
14. Execution History | Notify Administrator About Errors
15. Suspend | Office 365 User

In these rules, in Action section where the email message is configured, you can also use the variables from the table above to add additional user information.

Click here to get the example of how to customize additional delivery settings in the Action section to notify the manager about created users and include employee logon information. So that the manager can print this email and give it to a new employee on his first day of work.   

 

Related Articles 

How to send email to users that are in the rule scope

How to customize font in Cayosoft Output E-mail