Rule in a runbook fails with error Directory object not found

Symptom

Rules that update a user object in a runbook mail fail with the error Directory object not found.

Description

The AD Users | DynamicAttribute Relocate Users rule when run before other rules in Runbook may initiate the object move that can take some time for the domain controller to process. If subsequent rules are executed quickly after the relocation is initiated, a race condition may occur and causing the subsequent rule to attempt to update the object with the pre-move DN of the object; causing the error.

Resolution

Move the execution of the AD Users | DynamicAttribute Relocate Users rule below the other rules in the runbook.