Work with Office 365 shared mailboxes

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Content: 

New Office 365 Shared Mailbox 

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click New Office 365 Shared Mailbox

6. Specify Display Name 

7. Change Alias and Primary SMTP address if needed

8. Click Next

9. Set Copy items sent as this mailbox enabled or disabled 

10. Set Copy items sent on behalf of this mailbox enabled or disabled 

11. Add Users with full access and Send As permissions if needed

12. Click Create

 

Properties

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Properties

 

View Shared Mailbox Mailbox Properties

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Mailbox

 

Update shared mailbox email SMTP addresses

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Mailbox

6. The Email address tab should already be selected

7. In the Add new email address field enter the new email address suffix then select the target domain name from the drop-down list to the right of the @ symbol

8. Click the + button to add the address to the E-mail addresses list

9. If the new address should become the Primary e-mail address of the user, under the Primary column, click the checkbox to the left of the new e-mail address

10. Click Update

 

Grant send on behalf to a shared mailbox

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Mailbox

6. On the Mailbox dialog click the Delegation tab

7. In the Send on Behalf section click Add

8. Search for and select the recipient that will receive the permission then click OK

9. Click Update

 

Grant full access to a shared mailbox

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Mailbox

6. On the Mailbox dialog click the Delegation tab

7. In the Send As section click Add

8. Search for and select the recipient that will receive the permission then click OK

9. Click Update

 

Grant send as to a shared mailbox

1. Click the Microsoft Office 365 administrative unit

2. Click Mailboxes-Shared

3. Enter the name of the shared mailbox in the search field and click Search Objects

4. Click the checkmark to the left of the shared mailbox’s name

5. On the Actions menu, click Mailbox

6. On the Mailbox dialog click the Delegation tab

7. In the Full Access section click Add

8. Search for and select the recipient that will receive the permission then click OK

9. Click Update

 

 

 

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 Change History

Version	Notes
7.0.0	New Office 365 Shared Mailbox and Properties web actions added.