Work with Office 365 shared mailboxes

New Office 365 Shared Mailbox

1. Click the Microsoft Office 365 administrative unit.

2. Click Mailboxes-Shared.

3. Enter the name of the shared mailbox in the search field and click Search Objects.

4. Click the checkbox to the left of the shared mailbox’s name.

5. On the Actions menu, click New Office 365 Shared Mailbox.

6. Specify Display Name.

7. Change Alias and Primary SMTP address if needed.

8. Click Next.

9. Set Copy items sentas this mailbox as enabled or disabled.

10. Set Copy items sent on behalf of this mailbox as enabled or disabled.

11. Add Users with full access and Send As permissions if needed.

12. Click Create.

Properties

1. Click the Microsoft Office 365 administrative unit and select Mailboxes-Shared.

2. Enter the name of the shared mailbox in the search field and click Search Objects.

3. Click the checkbox to the left of the shared mailbox’s name.

4. On the Actions menu, click Properties.

View Shared Mailbox Mailbox Properties

1. Click the Microsoft Office 365 administrative unit and select Mailboxes-Shared.

2. Enter the name of the shared mailbox in the search field and click Search Objects.

3. Click the checkbox to the left of the shared mailbox’s name.

4. In the Actions menu, click Mailbox.

Update shared mailbox email SMTP addresses

1. Click the Microsoft Office 365 administrative unit and select Mailboxes-Shared.

2. Enter the name of the shared mailbox in the search field and click Search Objects.

3. Click the checkbox to the left of the shared mailbox’s name.

4. In the Actions menu, click Mailbox. The Email address tab is already selected.

5. In the Add new email address field, enter the new email address suffix then select the target domain name from the drop-down list to the right of the @ symbol.

6. Click the + button to add the address to the E-mail addresses list.

7. If the new address should become the Primary e-mail address of the user, under the Primary column, click the checkbox to the left of the new e-mail address.

8. Click Update.

Grant send on behalf to a shared mailbox

1. Click the Microsoft Office 365 administrative unit and select Mailboxes-Shared.

2. Enter the name of the shared mailbox in the search field and click Search Objects.

3. Click the checkbox to the left of the shared mailbox’s name.

4. In the Actions menu, click Mailbox.

5. In the Mailbox dialog, select the Delegation tab.

6. In the Send on Behalf section click Add.

7. Search for and select the recipient that will receive the permission then click OK.

8. Click Update.

Grant full access to a shared mailbox

1. Click the Microsoft Office 365 administrative unit.

2. Select Mailboxes-Shared.

3. Enter the name of the shared mailbox in the search field and click Search Objects.

4. Click the checkbox to the left of the shared mailbox’s name.

5. In the Actions menu, click Mailbox.

6. In the Mailbox dialog, select the Delegation tab.

7. In the Send As section, click Add.

8. Search for and select the recipient that will receive the permission then click OK.

9. Click Update.

Grant send as to a shared mailbox

1. Click the Microsoft Office 365 administrative unit.

2. Select Mailboxes-Shared.

3. Enter the name of the shared mailbox in the search field and click Search Objects.

4. Click the checkbox to the left of the shared mailbox’s name.

5. In the Actions menu, click Mailbox.

6. In the Mailbox dialog, select the Delegation tab.

7. In the Full Access section, click Add.

8. Search for and select the recipient that will receive the permission then click OK.

9. Click Update.

Change History